By choosing Magneto Power, you have aligned yourself with a powerful “One Stop Source” that provides parts and accessories for the major manufacturers in the Outdoor Power Equipment Industry.
BRANDS & PRODUCTS
Magneto Power proudly partners with retailers in developing and executing successful retail packaged part and accessory programs for the following brands:
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Briggs & Stratton Engines
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Briggs & Stratton Power Products
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Briggs & Stratton Yard Power (Murray)
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Oregon Forestry Products
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Oregon Equipment Parts
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And many others
LOGISTICS & FULFILLMENT
Magneto Power adds value after the sale by:
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Maintaining deep inventory levels on packaged parts & accessories
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Providing extremely high purchase order fill rates
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Delivering crucial on-time shipping to distribution centers or directly to stores
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Quickly turning around purchase orders during the peak of the outdoor power equipment season
SERVICE NETWORK
By using Magneto Power’s extensive network of dealers, we can make sure your individual store locations are matched with local warranty dealer(s) that can fulfill your customer’s service and warranty needs.
Also, if you are a retailer that currently offers service or wants to explore adding that feature to your store locations, Magneto Power has hands-on expertise in consulting with retailers on developing and implementing retail based service center locations.
CUSTOMER CARE
Whether it's in person, on the phone, fax, or via our website, there's always a way to get in touch with a product expert at Magneto Power.
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We have 17 dedicated customer care personnel
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We have 8 Master Service Technicians whom are up to date with all education programs
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Our Customer Care receives bi-weekly training on how to best aide the customer
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We can answer your questions regarding parts & products, orders & accounts, training & education, technical service, warranty issues, product literature, marketing programs, etc...
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Not to mention, our customer care team can become the public face to your consumer
TECHNOLOGY
Magneto Power has the ability to provide EDI solutions that match the specific needs for all of our customers from basic transactions to specially designed integration. In addition to the typical VAN provided services, we also can link directly using the AS2 protocol. We have an excellent working relationship with a variety of integration companies to help provide solutions for all of your electronic data. Let us know what you desire for seamless order processing and we will provide a mutually beneficial result.
MARKETING
Today, Outdoor Power Equipment Category Managers at retailers have many commitments placed upon them to get the job done in a timely and cost effective manner. One of the more profitable segments of this category is a retail packaged part and accessory program. However, the development of these programs can be an intimidating task. That is why we suggest partnering with an expert, Magneto Power, who can help you manage these tasks.
Magneto Power can assist you in…
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Creating, documenting, and implementing a successful custom turnkey outdoor power equipment plan-o-gram whether at your corporate offices or at our in-house plan-o-gram center
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Creating and developing custom packaged parts and accessories
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Inside resources and expertise in creating point-of purchase materials such as aisle violators, brochures, hang tags and signage
EDUCATION & TRAINING
Our full time staff of certified trainers perform hands-on and classroom training throughout the year from a variety of locations. Our ever changing training curriculum allows our customers to stay current on new product developments and to learn the latest skills required to be a certified technician for the manufacturers we represent.
We also offer customized education and training opportunities whether it’s at your corporate training sessions and/or at individual retail locations.