LOGISTICS & FULLFILMENT

Magneto Power offers distribution throughout 14 states, meaning our warehouses are strategically placed to offer quick delivery of shipments. Therefore, we can ensure you that we are capable of meeting the customer’s demands when it comes to quick order fulfillment and fast delivery.  Magneto Power can work one-on-one with you in order to design a solution that will improve performance, service, and reduce costs.

Our services Include:

• Order entry and order management
• Inventory management, reporting and forecasting
• Consumer and retailer fulfillment
• Kitting and packaging
• And much more

CUSTOMER CARE

Our superior Customer Care team is ready to offer service and answer questions about the products we represent.  They have access to a variety of resources which allows them to find and offer the best solution to each individual customer issue. We pride ourselves on dependability, flexibility and high customer satisfaction.

• We have 17 dedicated customer care personnel
• Our Customer Care team receives bi-weekly training on how to best aide the customer
• They are capable of answering questions regarding parts & products, orders & accounts, training & education, technical service, warranty issues, product literature, marketing programs, etc...
• Not to mention, our Customer Care team is here to support your company and offer the best solution to your customers

TECHNOLOGY

Magneto Power is focused on providing our manufacturers a cost-effective solution that will support sales, marketing, distribution, and customer care initiatives.

We offer services such as:

• Complete EDI capabilities
• Intelligent call center routing
• Cost-effective next day delivery
• Customer solutions to connect different systems for seamless supply chain optimization

SALES & MARKETING

Whatever your objectives, our experienced sales and marketing team can help you develop an integrated sales and marketing solution. In addition, our highly trained sales people will represent your products in a professional manner.

We offer services such as:

• Field-based Territory Managers
• Internet sales support
• Custom catalog and product literature development
• Trade show management and support
• Customer segmentation
• Custom marketing to niche markets

EDUCATION & TRAINING

Magneto Power’s education department is dedicated to provide the latest information and training on new product developments and industry related topics.  We offer a number of classes that include hands-on training and access to the latest product information.  Our multiple training facilities improve the attendance at our schools making sure customers are properly trained on the products we represent.