By choosing Magneto Power, you have aligned yourself with a powerful “One Stop Source” that distributes parts, wholegoods and accessories for the major manufacturers in the Outdoor Power Equipment Industry.
BRANDS & PRODUCTS
Magneto Power proudly offers the top name brands in the Lawn and Garden Industry. We have carefully selected the current products we offer and continue to seek out high quality product lines that will add value to your company. Currently our product offerings include Briggs & Stratton, Murray, Oregon, DOLMAR Power Products, WORX Yard Tools, and many more. To see our full product line, click on Service Parts & Other Products and Outdoor Power Equipment.
By partnering with Magneto Power, you will have access to our extensive product offering of service parts, engines and power equipment. Now there is no need to place multiple orders with multiple suppliers when you’ll find everything in one place at Magneto Power.
LOGISTICS & FULFILLMENT
Magneto Power has one of the most dependable and accurate parts distribution networks in the Outdoor Power Equipment Industry. Our Distribution Centers (DCs) ship well over 100,000 order lines per month from our four strategically positioned DCs located in Minneapolis-MN, Dallas-TX, Portland-OR and Milwaukee-WI. We offer over 1 million parts in our inventory and strive to get every order out every day.
Our DCs operate on the latest warehousing technology systems which allow us to deliver your shipments with efficiency and accuracy. Not only are we continually improving our warehouse operations but we also stay on top of the industries latest technology and standards.
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183,000 square feet of warehouse space
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1.8 million parts in inventory
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40,000 unique part numbers
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99+% of orders submitted before 5:00pm CST ship same day
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Average order accuracy rate of 99.5+% on all orders
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98.5% of all dealer orders delivered next day
CUSTOMER CARE
Whether it's in person, on the phone, fax, or via our website, there's always a way to get in touch with a product expert at Magneto Power. Our highly experienced Customer Care team has access to a variety of resources which allows us to find and offer the best solution to each individual customer issue.
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We have 17 dedicated customer care personnel
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We have 8 Master Service Technicians whom are up to date with all education programs
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Our Customer Care receives bi-weekly training on how to best aide the customer
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We can answer your questions regarding parts & products, orders & accounts, training & education, technical service, warranty issues, product literature, marketing programs, etc...
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Not to mention, our Customer Care team is here to support your company and offer the best solution to any issue you may have
SALES & MARKETING
Magneto Power has on staff 21 experienced and certified territory sales and service managers (TSSM) who provide outstanding support for our customers.
Our TSSM's visit dealers within their territory and provide support to their customers in a number of ways which include: communicating current promotions, providing product support, training, educating on procedures and helping you recognize areas of growth within your company.
Magneto Power offers programs and marketing support which have been developed to do more than sell you but also to help you sell through. We offer a number of programs that are designed to not only offer competitive pricing but provide a variety of products that may be of interest to your company and your customers. Additionally, we will communicate our specials through email marketing, website notification, persona, and mailings.
EDUCATION & TRAINING
Magneto Power’s education department is dedicated to provide our customers the latest information and training on new product developments and industry related topics. We offer a number of classes that include hands-on training and access to the latest product information. In addition, a number of our seminars give you access to Factory Representatives that are willing to answer any product related questions. You may also utilize this time to learn the latest skills needed to be a certified technician.
Providing you with training not only benefits you as an individual but also adds value to your business and customers. We are continually changing and improving our training curriculum which will allow you to stay current on today’s topics and product requirements.